Last updated: May 20, 2026
Privacy Policy
1. Introduction
Welcome to CichlidClub. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our online store and purchase our unique Central American hybrid cichlids.
2. Information We Collect
We collect information that you provide directly to us, including account registration details, order history, and communications. This includes your name, email, shipping address, and payment info. We also automatically collect site usage data and utilize cookies to enhance your browsing experience.
3. How We Use Your Information
Your information is used to process and fulfill your orders, provide customer support, and improve our website functionality. With your explicit consent, we may also send you marketing communications about new arrivals or special community events at CichlidClub.
4. Payments & Third-Party Services
We partner with trusted third-party service providers, such as payment processors and shipping carriers, to facilitate our business operations. These parties may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Cookies & Tracking
CichlidClub uses cookies and similar tracking technologies to track activity on our store and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. How We Protect Your Information
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Your Rights & Choices
You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal data directly within your account settings section. You also have the right to unsubscribe from our marketing emails at any time.
9. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at thecichlidclub@gmail.com. We are here to support our community and ensure your experience with CichlidClub is safe and enjoyable.